Delivery
Furniture Delivery & Pickup
Finding the perfect piece of furniture is exciting and getting it safely into your home should be just as easy. At FWDG, we offer professional furniture delivery throughout the Beaufort, SC area and the surrounding Lowcountry, along with convenient warehouse pickup for customers who prefer to handle things themselves. However you choose to get your furniture home, our team is here to make the process smooth and stress-free.
Areas We Deliver
We proudly deliver furniture to homes and businesses throughout the South Carolina Lowcountry, including Beaufort, Hilton Head Island, Bluffton, Port Royal, Lady's Island, St. Helena Island, Dataw Island, Fripp Island, and surrounding communities. If you're not sure whether your address falls within our delivery area, just give us a call at 843-891-1060 and we'll be happy to let you know.
Professional Furniture Delivery
When you choose FWDG delivery, you're getting more than just a drop-off. Our experienced delivery team takes care of transporting your furniture from our Beaufort warehouse to the room of your choice, so you can start enjoying your new piece right away. We treat every item — and every home — with the same level of care and attention we'd want for our own.
What to Expect on Delivery Day
We want delivery day to feel easy, not stressful. Here's a quick look at how the process works:
- Before your delivery, our team will reach out to confirm your scheduled delivery window so you know exactly when to expect us.
- When we arrive, our crew will carefully bring your furniture inside and place it in the room of your choice. We ask that you inspect each piece at the time of delivery to make sure everything looks great and matches your expectations.
- Once you're satisfied, you'll sign a physical or electronic delivery receipt confirming your order was received in good condition.
- If there's a concern about fit or access, our delivery team may let you know if they believe placing furniture in a particular spot could risk damage to the piece or your home. In those cases, they'll ask you to sign a liability acknowledgment before proceeding. This isn't meant to be a hassle — it's simply about protecting both your home and your new furniture.
- After your delivery, you may receive a short questionnaire asking about your experience. We love hearing from our customers, and your feedback helps us keep getting better.
Delivery Scheduling & Changes
We do our best to work around your schedule, and our team will coordinate a delivery window that works for you. That said, we ask that any changes or cancellations be made at least 24 hours before your scheduled delivery date. Cancellations or changes made within that 24-hour window may be subject to additional fees of up to 30%.
If you need to reschedule, just text us at 843-891-1060 and we'll work with you to find a new time.
Warehouse Pickup
Prefer to pick up your order yourself? You're welcome to collect your furniture directly from our warehouse at 745 Robert Smalls Parkway, Beaufort, SC 29906.
Pickup Hours:
Tuesday – Saturday: 10:00 AM – 5:00 PM
Sunday: 1:30 PM – 4:15 PM
If possible, we ask for at least 24 hours' notice before your pickup so we can have everything pulled, prepped, and ready to go. Some items may need assembly time, so a heads-up helps us make sure your visit is quick and easy.
For larger or heavier items, our warehouse staff may recommend professional delivery for safety reasons. If you prefer to transport the furniture yourself and decline that recommendation, we'll ask you to sign a waiver releasing FWDG from liability for the furniture and any accidents that may occur during transport. We just want to make sure you and your new purchase get home safe.
Frequently Asked Questions
Where does FWDG deliver?
We deliver throughout the Beaufort, SC area and the surrounding Lowcountry, including Hilton Head Island, Bluffton, Port Royal, Lady's Island, St. Helena Island, and more. Text us at 843-891-1060 if you'd like to confirm that your address is in our delivery range.
How much does delivery cost?
Delivery fees vary depending on your location and order. Our team can provide you with a delivery quote when you place your order in-store or by phone.
Can I reschedule my delivery?
Yes. We ask that any changes be made at least 24 hours before your scheduled delivery to avoid additional fees. Just give us a call and we'll find a time that works better for you.
Do I need to be home for my delivery?
Yes. We ask that someone 18 or older be present to inspect the furniture and sign the delivery receipt when our team arrives.
Will your team set up my furniture?
Our delivery team will bring your furniture inside and place it in the room of your choice. For items that require assembly, please check with our team when placing your order so we can plan accordingly.
What if my furniture arrives damaged?
Please inspect all items at the time of delivery. If you notice any damage, let our delivery team know right away so we can document it and begin resolving the issue for you.
Can I pick up my order instead of having it delivered?
Absolutely. You can pick up your order from our warehouse at 745 Robert Smalls Parkway, Beaufort, SC 29906. Our pickup hours are Tuesday through Saturday from 10 AM to 5 PM and Sunday from 1:30 PM to 4:15 PM.
Ready to Get Your Furniture Home?
Whether you'd like our team to handle the heavy lifting or you'd rather pick it up yourself, we're here to help. Browse our collection online or visit our Beaufort showroom to find your next favorite piece — and we'll take care of getting it to you.
Text us at 843-891-1060 or visit our showroom to get started.